What is this?

After the end of a lead’s journey, we will send the terminal metrics of that lead back to your system.

A lead reaches its terminal stage when:

Prerequisites:

Payload

{
  "lead_id": "850ff48cc76c42d1aa3c148ecf7897f8", 
  "created_at": "2024-06-04T14:30:10+00:00", 
  "campaign_id": "L7KX05", 
  "contact_name": "TeXXXXXXXer", 
  "lead_outcome": "not interested", 
  "phone_number": "+9XXXXXXXXXXX89", 
  "lead_responses": { 
    "additional_notes": "NA"
  },
  "latest_recording_url": "NXXe" 
}

Field Definitions

Field Description
lead_id Unique identifier for the lead
created_at Timestamp indicating when the lead was created
campaign_id Unique alphanumeric code for the campaign
contact_name Lead's contact name
lead_outcome Final outcome of the lead
phone_number Lead's phone number
lead_responses JSON object containing the lead's responses
latest_recording_url **** URL of the most recent call recording if available, else None