On every call placed to a lead, we have an automated system that passes the call’s overall metrics to your system.
{
"lead_id": "850ff48cc76c42d1aa3c148ecf7897f8",
"called_at": "2024-06-05T06:46:21+00:00",
"created_at": "2024-06-04T14:30:10+00:00",
"campaign_id": "L7KX05",
"call_outcome": "Not Interested",
"contact_name": "TeXXXXXXXer",
"phone_number": "+9XXXXXXXXXXX89",
"recording_url": "htXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXp3",
"lead_responses": {
"additional_notes": "NA"
},
"call_attempt_number": "2"
}
| Field | Description |
|---|---|
| lead_id | Unique identifier for the lead |
| called_at | Timestamp indicating when the call started |
| created_at | Timestamp indicating when the lead was created |
| campaign_id | Unique alphanumeric code for the campaign |
| call_outcome | Disposition of the call |
| contact_name | Lead's contact name |
| phone_number | Lead's phone number |
| recording_url **** | URL of the call recording if the call was connected, else None |
| lead_responses | JSON object containing the lead's responses |
| call_attempt_number | Number indicating which attempt this call was for this lead |